Platinum Motor Group - Testimonials


Platinum Nissan Box

“Fab service. Salesman was perfect!”- Miss Coles

“They could not improve anymore because they are brilliant! – Mrs.Oram

“The salesmen were very informative and friendly” – Mr. Gyara

“I found the whole part exchange process to be straightforward and painless” – Mr. Cook

“Excellent service throughout” – Mrs. Cook

“Mark got it all in one. Many, many thanks”. – Mr.Coles

“The salesman went over the top to make sure he covered everything” – Mr Spratling

“The salesman was friendly, polite, a good listener and met all our queries without any problems. We were offered a very good price for our PX vehicle”. – Mr Dorber

“Extremely happy with the welcoming, knowledgeable staff. Jamie Fisher in particular was very professional an thorough throughout my buying experience. I won't be going anywhere else. In the future, Platinum will be my first choice”. – Mrs Wearing

“Very good. The service team are excellent” – Mr.Richardson-Francis

“An excellent and all round service - thank you”. – Mr.Vivash

“I would like to thank Mark Harlock for his care and attention during the purchase of my new car. Nothing was too much trouble for him and I will recommend him to all of my friends and acquaintances”. – Mrs. Sadler

“A very pleasant experience at Nissan Box from our first visit through to pick up of vehicle. First class sales team”. – Mr. Edwards

“After a previous experience with another garage, I was left questioning whether I wanted a Juke, but I couldn't be more pleased with the welcome I received in visiting the Platinum showroom.

Jamie Fisher was not only friendly, but very professional and knowledgeable - which put me at ease. He made buying my first brand new car a very exciting experience. After singing his praises to friends and family my mum signed up to a brand new Juke too.

We feel like this is just the beginning of our journey with Platinum Nissan. A massive thank you to Jamie and the team”.
– Miss Wearing

Mr Eddie Lewis and everyone at Platinum (Box) have always treated me and my car in a truly professional way over many years and with much kindness.  I have always had total confidence in their care of us both.  Sadly I have now given up driving due to loss of sight.”   Mrs P Connell

“Definitely an excellent service.  All aspects were dealt with efficiently and effectively, and it is a real bonus to receive the car back beautifully washed and clean.  Thank all your service staff.”   Mr D Marsh

“Excellent service as experienced always – I have moved to Bexhill on Sea but will continue to travel to Bath for car services.  My daughter in Bath and daughter in London both use the services of Nissan for their cars purchased from Box branch – A1+ service at all times.”   Mr F Pettit


“Your salesman was most helpful and a pleasure to deal with. This is how all car salemen should act. Excellent service.” – Miss Storey

“I have been doing business with the Trowbridge branch for almost ten years buying 4 cars and having them serviced there. I have found the branch highly efficient and the staff unfailingly helpful and friendly.” – Mr. Skinner

“Excellent service, looking forward to continuing business with Platinum”. – Mr.Parker

“Mark Ward is an excellent sales person. Highly professional and personable. He has given generously his time and is willing to answer a multitude of silly questions.

I was satisfied with him conduct regarding the purchase of my first Micra, that I returned for a new model and ended up with a very satisfactory deal.

I love my car! Thank you Mark”
– Miss Jones

“The salesman was knowledgeable and helpful. He talked through everything in very clear detail and answered/dealt with all our questions confidently. A very great sales experience. Many thanks.” – Mr. Gerrish

“Mark was a confident and knowledgeable sales person, very polite”. – Mr. Williams

“It was an easy and relaxed change over”. – Mr D Shufflebotham

“Great salesman, completely honest and understanding. Gave us complete confidence in himself, the company and product” – Mr. Bolton

“I owned a Nissan Note for approx. 6 years and wish to have a modern version of the same model. My service at Platinum Nissan, Trowbridge, has always been very satisfactory”. – Miss Darking

“Excellent service - made us feel like a valued customer” – Mr. Rhodes

“Very good service” – Mr Wilkins

“Staff very helpful and accommodating and friendly.”  Mrs K Chaman-Hill

“Platinum Nissan have serviced by modest car for eight years and I have never been less than completely satisfied!  I will remain a ‘happy customer’ as long as I can continue driving – many thanks to you all.”   Mrs C Corbett

“I am always treated with the greatest of courtesy.  My car is always ready on time.  I always use Nissan servicing and MOT for peace of mind and thank you for the year’s breakdown cover.”   Mr P Gray

“I have been a customer for 5 years; I have always been very satisfied not only with the standard of service but with the courtesy and friendliness of the staff.”   Mr G Skinner

“Service and repair desk very helpful and informative.  Very good service provided.”  Mr G Steer


“I have been to a number of garages over the years.  This has got to be the best service I have ever received.  Many thanks.”
Mr S Kennedy

“Staff from service office down to mechanics excellent, many thanks for confidence boost. Have always been 100% satisfied every time I have brought my Yaris for service to Trowbridge – staff so friendly and positive – ‘lift my spirits’.  Everything is explained and good advice given.”   Mrs C O’Sullivan

“Very good as always.”  Mr J Clynes


“Matt was brilliant – thank you!”  Mrs S Beard-Moore


“I would like to take this opportunity to tell you about the excellent service I have received from your team in Frome.  I wish to mention two names in particular; Andy Stringfellow who sold me the car and Kris Hurd who has recently arranged for the repair of my car.  Andy was very professional and listened to my requirements, and found an excellent match.  Kris provided cheerful, professional and efficient service which made a difficult time less stressful.  I would also like to thank Sue at Accident Claims Handling.  To finish, I would thoroughly recommend your Company to friends and colleagues.”  Mr M Stacey


"We were dealt with by Jake - initially we came over 'just to look' at used models of Dacia as we had not seen them before. We left with brochures and clear and concise information about this range of vehicles. Within days, we had decided on purchasing a brand new Sandero. Jake kept us up-to-date with the progress of delivery of our vehicle via email and telephone. The whole process went without any hitches and today, we collected our new car. Thank you Jake!" Mrs Fawcett

"Jake, our Salesman, was relatively new, but this did not show. He was an excellent salesman, built rapport, was in no way pushy, very knowledgeable (and if he wasn't sure he found out - not just guessed). Jake is a credit to Platinum - and therefore Dacia.

In terms of the car - Wow! We are impressed with the vehicle and it is far more car than I expected given the price and the "unknown" of being a Dacia. I have been flying the flag for Dacia and telling friends and family about this great, amazingly priced, economic car that we have purchased. Thanks!
"Mr Longworth

"Beau was very professional and accommodating throughout the entire process" Marcelle

"A very enjoyable and informative experience and although not yet a week I thoroughly enjoy my Dacia Stepway and cannot doubt the value for money and a very adequately put together vehicle." Mrs Lean


"Luke was fantastic - really nice guy and went out of his way to help find the perfect deal and make sure I was comfortable with everything" Miss Gray – Trowbridge

"Very well judged and executed. I did not know that the car I bought existed until I visited the showroom and talked to the salespeople so they did a very good job!" Mr Rushford – Trowbridge

"Very happy with our purchase of the Renault Clio and extremely satisfied with our Sales Executive Jake Havery" Mr Symonds – Trowbridge

"Beau Blakeman was extremely helpful, he provided clear honest advice that enabled me to make the correct decision without hesitation. Was extremely helpful in regards to fitting the purchase around my busy schedule minimising delays and creating a very satisfied customer." Mr Moreland – Trowbridge

"As a return customer I find Renault very transparent in their dealings with me, left me feeling confident and satisfied."
Mr Neate – Trowbridge

"I was really pleased with the purchase of my new Megane, the salesman Mr Beau Blakemam was very helpful and informative and the experience of buying a new car from him and Platinum was first class." Mr Green – Trowbridge

"This is the first time I've bought a car on my own. At no time did Alastair make me feel that any of the questions I asked were irrelevant, indeed, I've been back to ask him to talk me through certain points which he is more than willing to do - and patient!. If I could score him 20 on each question I would. I feel confident that if I needed to go back to him for any reason he would help me (being an "elderly" lady that is so reassuring!). Top marks!!" Mrs Rivers – Trowbridge

"My purchase was a Motability transaction. There were no problems and everything went through as expected. The Motability salesman couldn't have been more helpful. A very pleasant experience obtaining our new car. The car is lovely!" Mr Whittaker – Trowbridge

"Knowledgeable staff & easy to deal with - they are not the closest dealer to me but a hopeless lack of information at the first dealer made me contact Platinum & I'm glad I did." Mr Jones – Trowbridge

"Matt Bailey was extremely knowledgeable about the vehicle and his expertise and customer care made us feel special and therefore convinced us to purchase the car from Renault, Platinum, Trowbridge. Matt and all of the members of staff were impeccably turned out and welcoming." Mr Doel - Trowbridge


"The reputation for reliability, value for money, quality of dealer service and finance offers were what drew me to ŠKODA in the first place. I do a great deal of research before deciding which car to buy. The recent What Car awards and many very complimentary reviews persuaded me to buy my first ŠKODA and I have been extremely satisfied with my decision. However, if I had the money, I might be tempted by a BMW, Jaguar or Porsche." Mr Parker – Bristol

"No pressure sales, we were allowed to look around freely" Mr Cameron – Bath

"Helpful salesperson and realistic offer of the dealer. Dealer responded well to my views on price based on prior private research."
Mr Rodgers – Bath

"Helpful sales staff, nicely presented showroom and vehicle. Matt answered all of my questions and showed good knowledge about the products. Initial contact was with Aimee and she was also excellent" Mr Spedding – Radstock

"I have bought six cars from Platinum and each time I have always been treated extremely well. Karl Stevenson, the Sales Manager, dealt with me from start to finish. His customer skills are very high and I felt like a very special customer at all times. He is a major asset to your company and works hard to make it a satisfying experience" Mr Paton – Bath

"It was an effortless experience due to the help of the sales controller, Greg Lewsey, who explained all of the details with regards to the car, finances and all other necessary information. I would highly recommend him to anyone who is looking to buy a ŠKODA"
Mrs Gieva – Bath

"The informative but relaxed style of the salesman, I did not feel any pressure when making my decisions and felt full confidence in his knowledge and advice" Mrs Challis – Bath

"Great customer service and no pressure" Mrs Pandie – Bath

"Friendly, well-informed sales staff (Corey Aitkin). Clean and tidy showroom. Grand unveiling of my new red Citigo made the whole car buying experience brilliant! Thanks ŠKODA!" Mr Stocker – Bath

"I've never bought a brand new vehicle before, but I was particularly impressed with the set-up for the handover with the car under a green cloth (big reveal) and the details on the stand to the side. Very simple but made the experience special. Aimee, my sales executive, was very friendly and enthusiastic and was a real pleasure to work with." Mrs Todd - Bath



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