Platinum Motor Group - Service
 
 
 


  SERVICE


EXPERT CARE FOR YOUR CAR

Using Genuine Parts and Accessories, our highly skilled teams of Service Managers, Service Advisors and Technicians are on hand to deliver the highest levels of service whenever you need it.

Our workshop facilities are equipped with the latest state-of-the-art technologies, which forms part of our ongoing commitment to provide you with the latest most up to date services and repairs.

Whether a routine service, an MOT or an extensive repair, our Service Departments are available to help you.

We serve many customers over a large area of the South and West including Wiltshire, Somerset, Bath, Bristol, Gloucestershire and Dorset and would be delighted to look after your car or light commercial.

• Servicing
• Repairs
• While you wait
• MOT Testing [Cars, Diesels and Light Commercials]
• Tyres
• Exhausts, brakes, shock absorbers, batteries etc
• Air Conditioning repairs and servicing
Service Plans tailored to suit your car and budget
• Courtesy cars [by appointment]
• Free collection & delivery [in local area]
Bodyshop facilities in Bath, Chippenham & Frome
Cosmetic Repairs (bumpers, scratches etc)
• Genuine Parts and accessories
• A friendly welcome
• Manufacturer trained technicians
• All makes of car welcome
State of the Art Facilities

Don't Forget to Book a Summer Check



Great Deals on Tyres
Budget for your Servicing Costs in Bite Size Chunks


VIDEO VIEW – See The Condition of Your Vehicle Whilst It’s In Our Workshop


Platinum Motor Group - Customer Service Video

The Platinum Group now offers a FREE video for service department customers, explaining and detailing in a transparent and innovative way aspects of your vehicle’s health and roadworthiness, and any work that may be required to rectify that situation, either immediately or in the future. This is known as a “Video VHC” (Video Vehicle Health Check).

During each customer visit, whether for a service, MOT or repair, a Vehicle Health Check (known as a “VHC”) is carried out, which consists of a visual inspection of the brakes, wheels, tyres, exhaust, steering and wiper blades plus a check on the key fluid levels.

Upon completion of the “VHC” and other required work, our service team will provide you with a simple, easy to understand report together with the FREE video performed by the technician that has worked on your vehicle highlighting the safety, reliability and general roadworthiness of the vehicle. This is designed to allow our customers to be fully aware of their vehicle’s condition, and therefore make a decision about any issues highlighted in an open and transparent way.

The “VHC” is explained using a simple traffic light system which allows customers to make an informed decision about work required in a very clear and transparent way.

GREEN – Item is currently in a good condition and should not need any attention prior to your next annual service.

AMBER - Item needs attention and will need to be re-inspected prior to your next annual service, but it is not absolutely essential for the repair to be completed today.

RED – Item is in such a condition that it may have legal and / or safety implications. It is therefore recommended that this item is repaired or replaced as a matter of urgency.

Should we identify any amber or red items with your vehicle, our service team will fully explain to you the reasons why and provide you with a competitive, all inclusive price in order to have the work carried out with us.

Should you decide not to have any amber work completed on the day, we will contact you again at the appropriate time (usually in a few months’ time) so you can bring your vehicle back into the workshop whereby our technicians can re-examine the reported item/s and check if they have further deteriorated.

Click on a picture to visit our dealer sites,
where further information including service booking requests are available
.

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